Gambling should be entertainment, not a source of stress. po88 provides tools, resources, and support to help you stay in control and play responsibly. Adults only — 21+.
po88 services are exclusively for adults who are at least 21 years of age. Underage gambling is illegal. We enforce strict identity verification to ensure compliance. If you are under 21, you must not create an account or use any po88 services. Accounts found to belong to individuals under 21 will be immediately terminated, and all funds will be forfeited.
At po88, we believe that gambling should be a fun, recreational activity — not a way to make money or escape problems. While millions of people around the world, including Indonesia, enjoy betting on sports like BRI Liga 1, Timnas Indonesia matches, EPL, La Liga, and Champions League, or playing slots, live casino games, and togel (Indonesia's traditional lottery) without issue, we also recognize that for some individuals, gambling can become problematic.
Responsible gaming is a core value at po88. We are committed to providing a safe, transparent, and supportive environment where every member can enjoy our services responsibly. This page explains the tools, resources, and support systems available to help you stay in control of your gambling activity, recognize warning signs of problem gambling, and access help if you or someone you know is struggling.
Our responsible gaming framework is built on four pillars: Prevention (educating users about risks and healthy gambling habits), Protection (age verification, deposit limits, self-exclusion tools), Detection (monitoring account activity for signs of problem gambling), and Intervention (providing access to professional support services and counseling). po88 partners with internationally recognized responsible gaming organizations and complies with industry best practices to ensure that every member is protected.
If you feel that gambling is no longer fun, if you are spending more time or money than you intended, if gambling is causing stress in your relationships or affecting your work, school, or financial obligations, or if you find yourself chasing losses or lying about your gambling activity, we strongly encourage you to reach out for help. po88's customer support team is available 24/7 via live chat, and we can connect you with professional resources. There is no shame in seeking help — recognizing a problem and taking action is a sign of strength.
po88 provides a suite of responsible gaming tools designed to help you manage your gambling activity and maintain healthy habits. All tools are free to use and can be activated or adjusted at any time through your account settings.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Limits take effect immediately and can only be increased after a 24-hour cooling-off period to prevent impulsive decisions.
Set a maximum amount you can lose within a specified period (daily, weekly, or monthly). Once you reach your loss limit, you will not be able to place any further bets until the period resets.
Enable session timers to receive reminders after a specified duration of continuous play. You can set pop-up alerts at intervals (e.g., every 30 minutes, 1 hour, 2 hours) or automatic logouts to encourage breaks.
Temporarily suspend your account for a period of 24 hours, 7 days, or 30 days. During the time-out period, you will not be able to log in, make deposits, or place bets. This gives you time to step back and reassess your gambling habits.
Self-exclusion allows you to close your account for a minimum period of 6 months, with options for 1 year, 5 years, or permanent closure. During self-exclusion, you cannot access po88 services or create a new account. This tool is irreversible for the duration you select.
Enable pop-up notifications at regular intervals that display how long you have been playing, your net wins or losses for the session, and your current account balance. Reality checks help you stay aware of time and money spent.
All responsible gaming tools can be activated, adjusted, or deactivated through your account settings. If you need assistance setting up any tool, contact our support team via live chat.
Problem gambling can develop gradually. Understanding the warning signs can help you recognize when gambling is no longer fun and take action before it becomes a serious issue.
If you answered "yes" to one or more of these questions, it may indicate that your gambling is becoming problematic. This does not mean you are a "bad person" or that the situation is hopeless. Problem gambling is a behavioral issue that can be addressed with the right support and resources.
We strongly encourage you to take action now by using po88's responsible gaming tools (deposit limits, time-out, self-exclusion) and reaching out to a professional support service. Early intervention is the most effective way to regain control and prevent further harm.
po88's customer support team is available 24/7 to assist you. Contact us via live chat, and we will provide you with information about self-exclusion, recommended break periods, and connections to professional counseling services. All conversations are confidential.
If you or someone you know is struggling with problem gambling, help is available. These organizations provide confidential support, counseling, and treatment referrals.
Problem gambling is a serious issue, but it is treatable. Reaching out for help is a sign of strength, not weakness. Professional counselors, support groups, and treatment programs are available to help you regain control and rebuild your life. Many services are free, confidential, and available in multiple languages, including Indonesian and English.
If you need help activating self-exclusion, setting deposit limits, or accessing responsible gaming tools, contact po88 customer support via live chat (available 24/7 to logged-in users) or email at [email protected]. Our team is trained to handle responsible gaming inquiries with empathy and confidentiality. We can also provide referrals to professional support services.
If you are concerned about a friend or family member's gambling, you can also access many of the support resources listed above. Organizations like GamCare and Gamblers Anonymous offer support for family members affected by someone else's gambling. You can also contact po88 to report concerns about another user's account (subject to verification of your relationship and the user's consent where required by privacy laws).
Follow these guidelines to keep gambling fun, safe, and within your control.
If you have questions about responsible gaming tools, need help activating self-exclusion, or want to talk to someone about your gambling, po88's support team is available 24/7. Reach out anytime — all conversations are confidential.